Posts tagged Unified Communications
BEHOLD!!! "The Matrix" of Contact Centers
Alexa B. Taylor October 2, 2019 ChoiceView , Amazon Connect , Amazon Web Services (AWS) , AWS Lambda , Partner Network , live agent , Interactive Voice Response , Visual IVR , true Visual IVR , Visual IVR vendors , omnichannel IVR , Mobile User Experience , Unified Communications , Contact Center , Mobile Customer Support , Radish Systems , Customer Experience , Customer Relationship Management , mobile self-service , visual customer service , mobile applications , web application , voice with visuals , customer engagement platform , live visual sharing , mobile digital engagement , visual automated agents , phonebot , chatbot , Visual Directory , Global Health & Pharma Award , Best Healthcare IVR Technology 2018
To Bot or Not to Bot
Alexa B. Taylor June 13, 2019 ChoiceView , Amazon Connect , Amazon Web Services (AWS) , AWS Lambda , Partner Network , live agent , Interactive Voice Response , Visual IVR , true Visual IVR , Visual IVR vendors , omnichannel IVR , Mobile User Experience , Unified Communications , Contact Center , Mobile Customer Support , Radish Systems , Customer Experience , Customer Relationship Management , mobile self-service , visual customer service , mobile applications , web application , voice with visuals , customer engagement platform , live visual sharing , mobile digital engagement , visual automated agents , phonebot , chatbot , Visual Directory , Global Health & Pharma Award , Best Healthcare IVR Technology 2018
Explain a Maze?
Alexa B. Taylor January 11, 2018 ChoiceView , Amazon Connect , Amazon Web Services (AWS) , AWS Lambda , Partner Network , live agent , Interactive Voice Response , Visual IVR , true Visual IVR , Visual IVR vendors , omnichannel IVR , Mobile User Experience , Unified Communications , Contact Center , Mobile Customer Support , Radish Systems , Customer Experience , Customer Relationship Management , mobile self-service , visual customer service , mobile applications , web application , voice with visuals , customer engagement platform , live visual sharing , mobile digital engagement , visual automated agents , phonebot , chatbot , Visual Directory , Global Health & Pharma Award , Best Healthcare IVR Technology 2018
Boo! Does Your IVR Scare Customers?
Alexa B. Taylor October 13, 2017 ChoiceView , Amazon Connect , Amazon Web Services (AWS) , AWS Lambda , Partner Network , live agent , Interactive Voice Response , Visual IVR , true Visual IVR , Visual IVR vendors , omnichannel IVR , Mobile User Experience , Unified Communications , Contact Center , Mobile Customer Support , Radish Systems , Customer Experience , Customer Relationship Management , mobile self-service , visual customer service , mobile applications , web application , voice with visuals , customer engagement platform , live visual sharing , mobile digital engagement , visual automated agents , phonebot , chatbot , Visual Directory , Global Health & Pharma Award , Best Healthcare IVR Technology 2018
